Product WarrantiesWarranty Information on Worth Sports Products
Worth Sports will accept returns and exchanges for Worth Sports products within 30 days after receiving your order. As a Worth Sports customer, you can call us at 1-888-989-6784 and we will be happy to help you with any problems or issues you have after receiving your equipment. Please contact our Warranty Department directly for any product warranty issues at 1-800-423-3714 or email firstname.lastname@example.org.
Worth Sports Warranty Department
You cannot return your Worth Sports bat or other products without a valid RA#. Please contact Worth Sports Customer Care at 1-800-423-3714 to obtain your RA#.
Non-Bat Warranty Department
220 Westlink Drive
Washington, MO 63090
Bat Warranty Department
132 Bissen St
Caledonia, MN 55921
Non-Wood Bat Warranty
Worth Sports will provide a one-time bat repair or replacement within one year for qualifying bats from the date of purchase. See your specific warranty card for the duration or contact Worth Sports Customer Care at 1-800-423-3714 or email email@example.com. The guarantee covers breakage or cracking that result from normal usage. Abuse such as hitting metal cleats, rocks, or anything other than a ball can damage your bat and will void the warranty. The warranty does not cover bats that have been used in commercial batting cages.
NOTE: Warranty only covers products purchased from authorized Worth dealers. The warranty does not cover any products purchased from a non-authorized seller, including but not limited to sellers operating on a third-party auction site unless they are authorized Worth dealers. To ensure warranty coverage, be mindful when selecting your retailer and make sure they are an authorized Worth dealer. If you need clarification on whether a particular retailer is an authorized Worth dealer, please contact customer service at 1-800-423-3714 or email firstname.lastname@example.org.
- Complete online Warranty Claim Form OR send an email to email@example.com, OR call 1-800-423-3714 to obtain a Return Authorization Number (RA#). Please have the following information ready: model#, length, weight, serial number and date purchased.
- Once you receive your RA# and return instructions, send your bat along with a valid proof of purchase (sales receipt) from an authorized dealer, JTS/RMW serial sticker, to the Warranty Department. Also, be sure to keep a copy of the receipt and serial sticker for your records.
- If the bat is deemed defective, Worth Sports will send out a repaired or replacement bat.
- If the bat does not meet Worth Sports warranty requirements, it will be returned to you in its condition after testing.
Wood Bat Warranty
Worth Sports does not provide a warranty for any wood bats.
Softball Gloves Warranty
There is a 1-year warranty on all softball gloves. Our warranty does not cover gloves that have been microwaved, placed in an oven, or over oiled.