Warranty Information/Bat Returns
Non-Wood Bat Warranty Policy
Worth will provide a one time bat repair or replacement within one year from the date of purchase on most bats. See your specific warranty card for the duration or contact customer service at 1-800-423-3714. This guarantee covers breakage, denting, or cracking that results from normal usage. Abuse such as hitting metal cleats, rocks, or anything other than a ball can damage your bat and will void the warranty. THIS WARRANTY DOES NOT COVER bats that have been used in commercial batting cages.
What you need to do
Important: NEVER RETURN YOUR BAT TO YOUR SPORTING GOODS DEALER (*Canadian customers read note at bottom of page)
1. Complete the online Bat Return Form OR call 1-800-423-3714 to obtain a Return Authorization Number (RA#). For questions only email returns@worthsports.com. Please have the following information ready: model #, length, and date purchased.
2. Once you receive your RA# and return instructions, send your bat along with a valid proof of purchase (sales receipt) to the Warranty Department. The sales receipt must be from an authorization dealer. Worth’s warranty commitment is to the original owner and is not transferable. Worth DOES NOT accept receipts from PayPal, Paypoint, eBay, or other auction websites.
Worth Bat Returns
RA#
641 Fanta Reed Place
La Crosse, WI 54603
3. If the bat is deemed defective, Worth will send out a repaired or replacement bat.
Worth has the right, as the manufacturer, to “mark” any bat they feel are not entitled to a warranty replacement. Worth will not honor any bats that have been altered. Alteration consists of: shaving, rolling, vicing, hitting objects other than balls with your bat and basically, “doctoring” your bat in any form in an attempt to affect the performance or characteristics of the bat. If Worth finds a bat has been altered, the warranty is null and void. Worth is also not responsible for any injury resulting in using an “altered bat.”
Bats must be received by our evaluators within the warranty time frame. The customer is responsible for the cost of shipping their bat in for warranty consideration. We are not responsible for any bat that is lost during the shipping to our facility. Rawlings reserves the right to perform any testing that they deem necessary to determine whether the bat meets the warranty requirements. If the bat does not meet our requirements, it will be returned to the customer in its condition after testing.
*Please note that if you reside in Canada and bought your bat in Canada you SHOULD return your bat to the dealer or retailer from which you bought your bat from.
